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Share Your Feedback or Ideas

Share your feedback, feature requests, or ideas with us let’s make Tonaling even better together!

Please note: Do not paste logs, code, or crash reports in this form.
Just send us a short message first we’ll follow up for more details if needed.

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FAQ

Download the installer from your Tonaling account page. Follow the step-by-step instructions for macOS and Windows.

Click the Tonaling logo → Registration inside the plugin, enter your license key, and press Activate. If valid, the unlock form will close and the plugin is fully functional.

Yes. RagaRecognizer includes a 7-day trial mode. Simply click Continue Trial in the unlock form.

Each license allows installation on up to 2 machines (personal use). If you need more, contact support.

Yes. Once activated, the plugin works fully offline.

RagaRecognizer is compatible with all major DAWs (VST3, AU, standalone) including Logic Pro, Ableton Live, FL Studio, Cubase, and Pro Tools (via AU/VST3 wrappers).

Yes. You can buy additional seats for studios, schools, or institutions please contact

Toggle ContentCheck this FAQ, or reach out at support@tonaling.com. We aim to respond within 24–48 hours

Yes — you are free to use all of the content (raga presets, performances, swara highlights, sound libraries, MIDI output) in your own compositions, recordings, and live performances.

However, there are some important restrictions:

  • ✅ You can use RagaRecognizer’s sounds, ragas, and performances as part of your own musical works (whether commercial or non-commercial).

  • ❌ You may not extract, copy, resell, or distribute the raw presets, MIDI files, or performance recordings in isolation.

  • ❌ You may not repackage our sounds or raga database to create a competing plugin, sample library, or sound pack.

⚠️ Note: If you upload an exact unaltered copy of a performance included in RagaRecognizer, it may conflict with other users and get flagged by YouTube, Spotify, or digital distributors (content ID systems). The ideal is to use our content as inspiration and building blocks, then shape it into your own unique music.

👉 In short: use it, create with it, release your music — just don’t redistribute our raw content as your own product.

Yes — we offer special multi-seat pricing for eligible schools, colleges, and music academies: Please Contact

Don’t worry — this is a common situation with new plugin installations.

Check vendor name

Some DAWs list plugins under the vendor “Tonaling” rather than “RagaRecognizer.”
Look under Tonaling in your plugin list.

Rescan your plugins
  1. Close your DAW.
  2. Ensure RagaRecognizer is installed in the correct plugin folder:macOS
    Plugin TypeDirectory TypePath
    VSTUser~/Library/Audio/Plug-Ins/VST
    VSTSystem/Library/Audio/Plug-Ins/VST
    VST3User~/Library/Audio/Plug-Ins/VST3
    VST3System/Library/Audio/Plug-Ins/VST3
    AUUser~/Library/Audio/Plug-Ins/Components
    AUSystem/Library/Audio/Plug-Ins/Components

    Windows

    Plugin TypeDirectory TypePath
    VSTSharedC:\Program Files\VstPlugins
    VSTSharedC:\Program Files\Steinberg\VstPlugins
    VST3SharedC:\Program Files\Common Files\VST3
  3. Reopen your DAW and perform a plugin rescan (check your DAW’s preferences or plugin manager).
Check plugin format compatibility
  • Logic Pro uses AU (Audio Units)
  • Ableton Live, FL Studio, Cubase, Studio One, etc. use VST3
  • Standalone version can be launched directly like a normal app

A: Don’t worry  this is a normal Windows SmartScreen message that sometimes appears for new software.

To continue the installation:

  1. On the blue SmartScreen dialog, click More info.

  2. You will see Publisher: Unknown (this will soon update to Tonaling UK as our signing certificate gains reputation).

  3. Click Run anyway to install.

Rest assured, RagaRecognizer is 100% safe and virus-free. This warning only appears because the software is new and not yet widely distributed.

Fun fact: Microsoft charges developers far more than Apple… but the scary warnings are included at no extra charge. Fear and greed: the foundation of corporate “gentlemen.

If you installed RagaRecognizer but it doesn’t open and Windows shows an error mentioning:

MSVCP140.dll Exception code: 0xc0000005 

Don’t worry  it’s an easy fix! 

This means your computer doesn’t yet have the Microsoft Visual C++ Redistributable (x64) installed  a standard Windows runtime library used by many apps.

Quick Fix

1️⃣ Download and install this official Microsoft package (safe link):
👉 https://aka.ms/vs/17/release/vc_redist.x64.exe

2️⃣ After it finishes, reopen RagaRecognizer  it will launch normally 

We’re including this automatically in the next update, so future installs won’t need this step.Thank you to everyone for your amazing feedback and support 💛

Team Tonaling