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Terms & Conditions

1. Nature of Digital Products

All Tonaling products are delivered digitally.
By purchasing, downloading, or activating our software, you agree to these Terms & Conditions.

2. License Grant

  • You are granted a non-exclusive, non-transferable license to install and use the software on up to 2 personal machines (unless otherwise specified in your purchase).

  • The software license is for your own use.

  • Reselling, redistributing, or sharing license keys is strictly prohibited.

3. Refund Policy

No Refunds

Because software is a non-returnable digital product, all sales are final. Once a license key has been issued, we cannot provide refunds.

Exceptional Cases

Refunds may only be considered in limited situations, such as:

  • Accidental duplicate purchases

  • Verifiable billing errors

If approved, refunds will be processed within 5–7 business days back to the original payment method.

Demo & Compatibility

Customers are encouraged to test the demo version (if provided) to ensure compatibility with their system before purchase.

4. Intellectual Property

  • All code, sounds, raga data, graphics, and other content within the software and this website remain the intellectual property of Tonaling UK

  • You may use the software output (music, performances, recordings) freely in your own creative works (commercial or non-commercial).

  • You may not extract, resell, or repackage raw content (presets, raga data, MIDI files, audio samples) for distribution.

5. Support & Updates

  • Free updates are provided at Tonaling’s discretion.

  • Technical support is available via our official channels.

  • We make reasonable efforts to maintain compatibility, but cannot guarantee error-free performance in all systems or DAWs.

6. Limitation of Liability

Tonaling and its developers are not liable for any damages resulting from the use or misuse of our software, including but not limited to:

  • Data loss

  • Project corruption

  • System instability

  • Financial or business losses

You use the software at your own risk.

7. Educational & Institutional Licensing

  • Verified students and teachers may request educational discounts.

  • Schools and institutions may purchase multi-seat licenses at discounted rates.

  • All educational licenses are subject to proof of eligibility.

8. Termination of License

Tonaling reserves the right to revoke licenses in cases of fraud, piracy, chargebacks, or violations of these Terms & Conditions.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom.

Note: These Terms & Conditions, including our refund and licensing policies, are subject to change at any time without prior notice.